Customer service (m/f)

Located in Veľka Ida (Slovakia)

Logistics/Warehouse / November 06, 2020

Your responsibilities

  • Receive and control new customer orders and scheduling agreements
  • Check sales contract concurrence
  • Check order availability in SAP
  • To be main contact for a defined number of the customers
  • Inform customers about deliveries
  • Create and control the invoices(credit/debit notes) to the customers
  • Monitor and escalate volatility of the demand
  • Negotiate with the customers about the special requirements
  • Create the deliveries for the customers on time
  • Create intercompany deliveries to replenish IEE warehouse
  • Co-ordinate the shipments and pick-ups with the shipping department
  • Participate on the change requests;change management meetings
  • Prepare the analysis and reports on demand
  • Participate on supply chain meetings

Your profile

  • Experiences in a similar position are strongly asset
  • Basic knowledge of Logistics processes
  • Experiences with SAP is advantage
  • Advanced oral and written communication skills - fluency in English, German is considered an asset
  •  Strong communication skills, pro-active attitude, good team spirit, multitasking
  • Ability to cooperate with people of different levels inside/outside company
  • Good communication and presentation skills
  • Microsoft Office (Excel, Word, Power Point)
  • Stress resistance
  • Strong communication skills
  • Willingness to learn

Apply Now


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